VoIP Telecom-Powered by Yeastar

EMC delivers fully managed VoIP telecom solutions powered by Yeastar, enabling Managed Service Providers (MSPs) to offer reliable, scalable, and
feature-rich business communications to their clients.By leveraging Yeastar technology, MSPs can provide enterprise-grade voice services without the complexity of traditional telecom systems, while creating new recurring revenue streams.

Key features

Modern Business Communications

1

Fully Managed VoIP Platform

• Cloud-hosted PBX powered by Yeastar
• Multi-tenant architecture for MSP scalability
• SIP trunking integration
• Centralized management portal

Advanced Calling Features

• Auto-attendant (IVR)
• Call routing and forwarding
• Voicemail-to-email
• Call recording and analytics
• Ring groups and queues

2
3

Unified Communications

• Voice, video, and messaging in one platform
• Mobile and desktop softphone apps
• Remote work enablement
• Presence and team collaboration tools

Flexible Deployment Options

• Cloud-hosted
• Hybrid deployments
• On-premise IP PBX integration

4

Benefits for MSP Clients

01

Modernized Communication

Clients replace outdated phone systems with flexible, cloud-based solutions.

02

Remote & Hybrid Work Enablement

Employees can make and receive calls from anywhere using mobile or desktop apps.

03

Improved Customer Experience

Advanced call routing and IVR ensure customers reach the right department quickly.

04

Business Continuity

Built-in redundancy and failover keep communications running during outages.

05

Reduced Costs

Eliminate expensive hardware and maintenance while consolidating communication tools.

Expand Service Portfolio
Add telecom services without needing in-house VoIP expertise.

Our Value Proposition for MSPs

Partnering with EMC for VoIP telecom services allows MSPs to:

Generate Recurring Revenue
At EMC, our mission is to empower Managed Service Monthly subscriptions for voice services create predictable income streams.

White-Label Opportunity
Deliver fully branded communication solutions under your MSP identity.

Increase Client Stickiness
Voice services are mission-critical, making clients less likely to switch providers.

Simplified Management
Centralized dashboards make it easy to manage multiple client environments.

How MSPs Should Sell VoIP to Their Clients

Focus on Business Outcomes

Position VoIP as:
• A modern phone system that works from anywhere
• A smarter way to communicate with customers and teams

Bundle with IT Services

Combine VoIP with:
• Managed IT services
• Network and security solutions
• Microsoft 365 and collaboration tools

Emphasize Flexibility

Show how clients can:
• Add users instantly
• Scale across locations
• Support remote teams

Replace Legacy Systems

• Traditional PBX systems
• Aging desk phones
• Expensive telecom contracts

 

Highlight Cost Savings

Demonstrate:
• Lower monthly telecom costs
• Reduced hardware expenses
• Minimal maintenance requirements

Use Real-World Scenarios

• Route after-hours calls automatically
• Enable your team to work from anywhere
• Track and improve customer call performance

Ideal Client Profiles

Ideal Client Profiles

• Small to mid-sized businesses
• Multi-location companies
• Remote or hybrid workforces
• Customer service-driven organizations
• Professional services (legal, healthcare, finance)

VoIP telecom services powered by Yeastar give MSPs a powerful opportunity to deliver modern, scalable, and cost-effective communication solutions. By focusing on flexibility, cost savings, and improved customer experience, MSPs can position VoIP as a critical business tool, driving both client satisfaction and recurring revenue growth.

Launch Your VoIP Revenue